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Product Support
BWW Portable Mesh Nebuliser
- The green/orange light flashes on the BWW Portable Nebuliser and no mist comes out, what is wrong?
- Why does the mist stop coming out the front of the BWW Portable Mesh Nebuliser when I hold the unit upside down?
- What does the red light flashing mean on my BWW Portable Mesh Nebuliser?
- Do I need to clean my BWW Portable Mesh Nebuliser?
- My BWW Portable Nebuliser is not producing as much mist as before, what is wrong?
- The mist on the BWW Portable Mesh Nebuliser gradually became less and less. Is my unit faulty?
BWW Portable Double Electric Breast Pump
- What is the difference between stimulation mode and expression mode, and do the BabyWombWorld Electric Breast Pumps have both modes?
- Does the BWW Portable Double Electric Breast Pump have a rechargeable battery?
- Once the BWW Portable Double Electric Breast Pump is removed from the charger it only works for a few seconds/minutes, and then switches off.
- Why is my breast pump BWW Portable Double Electric Breast Pump not charging or switching on?
- My BWW Portable Double Electric Breast Pump has lost suction, what is the problem?
- Why has my breast pump lost suction and not performing as it did?
BWW Petite Portable Single Electric Breast Pump
- Is a Manual Breast Pump better than an Electric Breast Pump?
- What is the difference between the BWW Petite Portable Single Electric Breast Pump and the BWW Portable Double Electric Breast Pump?
- My BWW Petite Portable Single Electric Breast Pump has lost suction, what is the problem?
- Why does my BWW Petite Portable Single Electric Breast Pump only work when it’s on the charger/plugged in?
- Why is my BWW Petite Portable Single Electric Breast Pump not charging or switching on?
- How many levels does the BWW Petite Portable Single Electric Breast Pump have?
Breast Pump Spare Parts
- Do you sell spare parts for the Manual Breast Pump?
- Do you stock any Spare Parts for the Electric Breast Pumps?
- Do I need to replace any of the parts on my suction kit?
- What are all the parts of the breast pump suction kit?
- Are the pump spare parts BPA free?
- Do your electric breast pumps have a rechargeable battery?
Manual Breast Pump
BWW Sterilizer & Warmer
- How much water should I add to the water tank of the BWW Sterilizer & Bottle Warmer?
- What size bottles can the BWW Sterilizer & Bottle Warmer hold?
- What does the E2 error on the BWW Sterilizer & Bottle Warmer mean?
- Why is the BWW Sterilizer & Bottle Warmer leaking?
- The display of my BWW Sterilizer & Bottle Warmer is cutting off numbers, why is this happening?
- What can I sterilize in the BWW Sterilizer & Bottle Warmer?
BWW Food Processor, Steamer Blender and Milk Bottle Warmer
- Why is water leaking from the BWW Baby Food Processor & Steamer while in use?
- The timer display on the BWW Baby Food Processor & Steamer is showing the error message E2.
- The timer display on the BWW Baby Food Processor & Steamer is showing the error message E1.
- How do I clean the parts of the BWW Baby Food Processor & Steamer?
- The BWW Baby Food Processor & Steamer has overheated and is no longer working. What do I do?
- The blades on the BWW Baby Food Processor & Steamer are not spinning to blend the food.
BWW High Chair
- Why is my BWW 2-in-1 Baby High Feeding Chair still wobbly after setting it up?
- Up to what weight can the child sit in the BWW 2-in-1 Baby High Feeding Chair?
- Can the height of the BWW 2-in-1 Baby High Feeding Chair be adjusted?
- How do I clean the BWW 2-in-1 Baby High Feeding Chair?
- Is the tray on the BWW 2-in-1 Baby High Feeding Chair easy to clean?
- Does the child sit on hard plastic when using the BWW 2-in-1 Baby High Feeding Chair?
BWW 603 3.2″ Video Baby Monitor with Audio and Night Vision
- Can I connect more than one camera (Baby Unit) to the monitor (Parent Unit) of the BWW 603 3.2″ Video Baby Monitor?
- Can I talk to my baby through the BWW 603 3.2″ Video Baby Monitor?
- Can the BWW 603 3.2″ Video Baby Monitor be muted?
- Does the BWW 603 3.2″ Video Baby Monitor have night vision?
- Does the BWW 603 3.2″ Video Baby Monitor have sound?
- Does the camera (baby unit) on the BWW 603 3.2″ Video Baby Monitor have a rechargeable battery?
BWW 610 2.0″ Video Baby Monitor with Audio and Night Vision
- Will the BWW 610 2.0″ Video Baby Monitor work in my house?
- What is the signal range on the BWW 610 2.0″ Video Baby Monitor?
- How long does the battery last on the monitor of the BWW 610 2.0″ Video Baby Monitor?
- Does the camera (baby unit) on the BWW 610 2.0″ Video Baby Monitor have a rechargeable battery?
- How long does my BWW 610 2.0″ Video Baby Monitor need to be charged?
- My BWW 610 2.0″ Video Baby Monitor switches off after removing it from the charger, what is the problem?
BWW 360 Wi-Fi Video Baby Monitor Nanny Camera with Sound
- Can the BWW360 Wi-Fi Nanny Camera work with mobile data when the Wi-Fi is off?
- Why am I not getting the notifications on my phone?
- My BWW360 Wi-Fi Nanny Camera just stopped working.
- Can the BWW360 Wi-Fi Nanny Camera be recharged?
- What app does the BWW360 Wi-Fi Nanny Camera use?
- Can the BWW360 Wi-Fi Nanny Camera record on the memory card if there is no wi-fi connection?
BWW 288 Video Baby Monitor and Nanny Camera with Call Back
- What app do I need to download to use the BWW288 Wi-Fi Nanny Camera?
- How does the talk back option work on the BWW288 Wi-Fi Nanny Camera?
- Can the BWW288 Wi-Fi Nanny Camera with talk back be recharged?
- Can the BWW288 Wi-Fi Nanny Camera record on the memory card if there is no wi-fi connection?
- Why am I not getting the notifications on my phone?
- Can I talk to someone through the app to the other end of the BWW288 Wi-Fi Nanny Camera?
BWW 2-in-1 Camp cot & co sleeper
- What is the difference between Extra Length Camp Cot and the 2-in-1 Camp cot & co sleeper?
- Can I use this BWW 2-in-1 Camp cot & co sleeper for twins?
- I set up the BWW 2-in-1 Camp cot & co sleeper according to the instructions, why do the sides keep collapsing?
- At what age should the bottom level be used on the BWW 2-in-1 Camp cot & co sleeper?
- What is the maximum weight that the BWW 2-in-1 Camp cot & co sleeper can support?
- What is the size of the BWW 2-in-1 Camp cot & co sleeper?
BWW Extra Length Baby Camp Cot and Travel Bed
- Does the BWW Extra Length Baby Camp Cot and Travel Bed include a mattress?
- What is the size of the BWW Extra Length Baby Camp Cot and Travel Bed?
- How do you clean the BWW Extra Length Baby Camp Cot and Travel Bed?
- Is the material of the BWW Extra Length Baby Camp Cot and Travel Bed waterproof?
- Until what age can I use the BWW Extra Length Baby Camp Cot and Travel Bed?
- What size mattress is needed for the BWW Extra Length Baby Camp Cot and Travel Bed?
Camping Cot Rotating Toy Bar and Musical Box
Camping Cot Changing Table
Camping Cot Mosquito net
Baby 3-in-1 Infrared Ear and Forehead Thermometer
- Does this Baby 3-in-1 Infrared Ear and Forehead Thermometer come with batteries?
- Is the temperature measured in Celsius or Fahrenheit?
- Are the readings on the Baby 3-in-1 Infrared Ear and Forehead Thermometer accurate?
- Why is this a Baby 3-in-1 Infrared Ear and Forehead Thermometer?
- Why does the Baby 3-in-1 Infrared Ear and Forehead Thermometer have inaccurate readings when the temperature is taken more than once?
BWW Digital Pen Thermometer
- My BWW Digital Pen Thermometer is not switching on, is it broken?
- Can I change the batteries of the BWW Digital Pen Thermometer?
- Does the BWW Digital Pen Thermometer come with batteries?
- How can I change the measurement on the BWW Digital Pen Thermometer from Farenheit to Celsius, or vice versa?
- What does the BWW Digital Pen Thermometer measure in?
- What is the measurement range of the BWW Digital Pen Thermometer?
BWW Seamless Hands Free Breast Pump Bra
- Which sizes do you stock for the BWW Hands Free Bra?
- When choosing the size for my BWW Hands Free Bra what is more important, cup size or band size?
- Is your bra compatible with the S1 Spectra Breast pump?
- Is the BWW Hands Free Bra compatible with all breast pumps?
- Can I use the BWW Hands Free Bra as a BWW Nursing Bra?
- Which size bra do I purchase?
BWW Seamless Nursing Bra
BWW Classic Front & Back 3-in-1 Baby Carrier
- What colors of the BWW Classic Front & Back 3-in-1 Baby Carrier do you sell?
- How much does the BWW Classic Front & Back 3-in-1 Baby Carrier weigh?
- What material is the BWW Classic Front & Back 3-in-1 Baby Carrier made of?
- Can I wash the BWW Classic Front & Back 3-in-1 Baby Carrier in the washing machine?
- For what age can the BWW Classic Front & Back 3-in-1 Baby Carrier?
Fetal Doppler Heartbeat Baby Monitor 100S
- Do I need to use headphones with the Fetal Doppler Heartbeat Baby Monitor in order to hear sound?
- Does the Fetal Doppler Heartbeat Baby Monitor come with batteries?
- Does the Fetal Doppler Heartbeat Baby Monitor have a rechargeable battery?
- Can I see the heartbeat on the Fetal Doppler Heartbeat Baby Monitor?
- Does the Fetal Doppler Heartbeat Baby Monitor come with Doppler gel?
- Can I use the Fetal Doppler Heartbeat Baby Monitor without gel?
BWW Fetal Doppler with Built in Speaker & Rechargeable Battery 100E
- Does the Fetal Doppler with Built in Speaker & Rechargeable Battery display heartbeat on the monitor?
- Do I need to use headphones with the Fetal Doppler with Built in Speaker & Rechargeable Battery in order to hear sound?
- Does the Fetal Doppler with Built in Speaker & Rechargeable Battery have a rechargeable battery?
- Does the Fetal Doppler with Built in Speaker & Rechargeable Battery come with Doppler gel?
- Do I need to use the gel with the Fetal Doppler with Built in Speaker & Rechargeable Battery?
- Can I use the Fetal Doppler with Built in Speaker & Rechargeable Battery without gel?
BWW Retractable Safety Gate
- How wide is the BWW Retractable Safety Gate?
- What size is the BWW Retractable Safety Gate?
- Are the gate sockets and hooks included with the BWW Retractable Safety Gate?
- Does the BWW Retractable Safety Gate come with an extension?
- Do you sell extensions for the BWW Retractable Safety Gate?
- Can I clean the BWW Retractable Safety Gate?
BWW Baby Weighing Scale
BWW Foldable Carry Baby Feeding Chair & Booster Seat
BWW Nasal Aspirator
- When can I start using the Nasal Aspirator for my baby?
- Is the Nasal Aspirator rechargeable?
- How do I clean my Nasal Aspirator?
- The suction on the Nasal Aspirator is not strong enough.
- My Nasal Aspirator is showing a red light.
- I need spare part(s) for my Nasal Aspirator, what do I do?
BWW Compact Stroller
- When can I start using the BWW Compact Stroller?
- What is the maximum weight that the BWW Compact Stroller can support?
- Can I fit the ISO Fix on the BWW Compact Stroller?
- How much does the BWW Compact Stroller weigh?
- Where do I get spare parts for the BWW Compact Stroller?
- Does the BWW Compact Stroller come with a cup holder?
BWW Kids Sippy Cup
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Shipping & Delivery
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Payments
Payments
- What are the banking details for BabyWombWorld?
- How does JustPayNow work?
- Can I pay with PayJustNow in your store?
- What do I do if I need a refund?
- Do I need to be registered on PayJustNow before using the payment option on checkout?
- My coupon code is not working on checkout, what should I do?
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Website, Newsletter, and Affiliates
Website, Newsletter, and Affiliates
- I want more information on a product, but I can’t seem to find the product on your website.
- Do I need to create an account on your website to place an order?
- I signed up for the newsletter, but haven’t received the coupon?
- How do I receive 10% off my first order?
- How do I change my personal details or email address?
- I forgot my password, how do I log in?
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Warranty
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Wholesalers
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Most Asked
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Returns & Refunds
Returns & Refunds
- Do I qualify for a refund?
- How do I package my return when sending it back to you?
- Where is my return and how do I track it?
- What is your returns policy?
- I received my order correctly, but there are parts missing from the product(s).
- My website order arrived damaged.
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Orders
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